Medisuites Supplies Limited (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our business, website, or services.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
Full name
Phone number
Email address
Physical address
Company or institution details
Any information you voluntarily provide when contacting us or placing orders
b) Transaction Information
Order details
Payment-related information (processed securely through third-party payment providers)
c) Technical Information
IP address
Browser type
Device information
Website usage data (for analytics and improvement purposes)
2. How We Use Your Information
We use your information to:
Process and deliver orders
Respond to inquiries and customer support requests
Improve our products and services
Communicate updates, offers, or important service information
Comply with legal and regulatory obligations
3. Sharing of Information
We do not sell or rent your personal information to third parties. We may share your data only with:
Trusted service providers (delivery, payment processing, IT services)
Legal or regulatory authorities when required by law
All third parties are required to protect your information and use it only for the intended purpose.
4. Data Security
We take reasonable technical and organizational measures to protect your personal information from:
Unauthorized access
Loss or misuse
Disclosure or alteration
While we strive to protect your data, no system is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
In accordance with applicable data protection laws, you have the right to:
Access your personal data
Request correction of inaccurate information
Request deletion of your personal data (where applicable)
Withdraw consent for data processing
Requests can be made by contacting us using the details below.
6. Cookies and Tracking Technologies
Our website may use cookies to enhance user experience and analyze website traffic. You can choose to disable cookies through your browser settings, though this may affect website functionality.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
8. Changes to This Privacy Policy
Medi Suites Supplies Limited reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Medisuites Supplies Limited
Nairobi, Kenya
Phone: (+254) 718 820 924
Email: info@medisuitessupplieslimited.co.ke